On 24 December 2014 City Link Limited was placed into Administration and Hunter Kelly, Charles King and Tom Lukic of EY were appointed joint administrators.

The business has ceased to accept new parcels from customers and its depots will remain open for a short period of time to enable customers or intended recipients to collect parcels.

Those customers who placed parcels with City Link on Christmas Eve for delivery are urged to go to the depot to retrieve their parcels as soon as possible.

Any intended recipients who have been notified of a failed delivery are also urged to go to the depot to collect their parcel as soon as possible. The depots will reopen following the Christmas holiday break on Monday 29 December 2014 to enable parties to collect parcels.

City Link will no longer be able to deliver any further parcels and customers are urged to make alternative arrangements for future deliveries.

The on line system to access parcel tracking and therefore check on the whereabouts of your parcel is still live and should be used to identify if you need to collect your parcel and where it is located. In addition , the normal help line telephone numbers remain live and they will be open on Saturday 27 December and from Monday 29th December.

R H Kelly is licensed in the United Kingdom to act as an insolvency practitioner by The Institute of Chartered Accountants of Scotland, C G J King is licensed in the United Kingdom to act as an insolvency practitioner by The Institute of Chartered Accountants in England and Wales and T Lukic is licensed in the United Kingdom to act as an insolvency practitioner by The Institute of Chartered Accountants in England and Wales.

The affairs, business and property of City Link Limited are being managed by the Joint Administrators, R H Kelly, C G J King and T Lukic, who act as agents of City Link Limited only and without personal liability.

We may collect, use, transfer, store or otherwise process (collectively, “Process”) information that can be linked to specific individuals (“Personal Data”). We may Process Personal Data in various jurisdictions in accordance with applicable law and professional regulations including (without limitation) the Data Protection Act 1998.